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Our trade counter warranty

All of our batteries come with a warranty covering a manufacturer's fault.

What does the manufacturer's fault cover?

A faulty cell; this occurs when the active material on the plates doesn't form properly, the breakdown causes one cell to lose its voltage totally.

An open circuit: This problem can be total or intermittent, and it’s caused by a severed or fractured inter-cell connector.

There are common user errors that can’t be claimed under warranty. These include:

Letting a battery run flat. A flat battery is not a faulty battery.
Fitting the incorrect battery to an application will prematurely damage the battery through no fault of the manufacturer, and invalidate your warranty.
Blackened Acid. This occurs when the battery has been overcycled.
Irregular use can prematurely damage the battery through no fault of the manufacturer, and invalidate your warranty.

The warranty period differs depending on your battery. Below are the warranty periods:

Automotive – 2 years
Commercial - 2 years
Taxi – 6 months
Leisure – 2 years
Lawn & Motorcycle – 1 year
Deep Cycle / Traction – 1 year
Haze Batteries – 1 year

Free Testing!

We are happy to test any battery purchased from Easystart for free. Depending on the condition of the battery, this can be an on-the-spot test, or we might need to keep it for a number of days to complete a proper test.

All readings will be recorded upon receipt of the battery and again after testing.

All warranty claims must be accompanied by proof of purchase.